To our valued Customers,
Please be advised Sumitomo Electric Interconnect Products, Inc. will cease manufacturing all “SM” heat shrink tubing products effective 12/31/15. Don’t worry, the “SM-3” tubing (used on the model III and IV print systems) will be readily available for years to come.
We understand this decision may have an impact on your business and therefore have created the following FAQ’s to help you make internal inventory changes and final purchasing decisions. Please note the following important dates and plan accordingly.
Last Time Buy – 12/31/2015
Last Ship Date – 3/31/2016
(These dates are for SM tubing only, Not SM-3 tubing)
Why the change?
“SM” heat shrink tubing products are compatible only with SumiMark I and II Marking Systems. Sumitomo (SEIP) has not supported these systems for many years. In addition, a key component required for manufacturing of the SM heat shrink tubing products has become obsolete.
Which tubing part numbers are affected?
All part numbers with a SM preceding the product description. Example-SM12, 1/8, WHITE, SPL. This includes all SM12, SM23, SM24 and SM60 product sizes and colors.
Which SumiMark Marking Systems are affected?
Only SumiMark I and II Marking System models will be affected by this change and will effectively become non-operational due to this change. SumiMark III and IV Marking System models will not be affected.
What are my replacement options?
We encourage all customers using SM tubing products to upgrade to the latest SumiMark IV 300 DPI Marking System. This new system is compatible with SM3 heat shrink tubing products and utilizes our new Sumilabel software. SM3 tubing is a direct replacement to SM tubing. However, SM3 tubing cannot be used with SumiMark I and II Marking Systems.
Please don’t dispair, we are offering a special discounted cost for all customers who have a model I or II print system looking to upgrade. Contact email@example.com with the keyword, “Sumimark-one” for the special pricing.
Important Note: This change does NOT affect SM3 heat shrink products.
If you have further questions regarding this notice, please contact your Silver State Wire & Cable team member at (775) 356-8969, or via email at firstname.lastname@example.org
Thank you for your continued support as a customer!